MONEY MATTERS with Christopher Hensley

Why do some team members not get along? What is the best way to get new teams and ad-hoc teams to maximize their performance in the least amount of time? How can meetings be designed to achieve useful outcomes?

We were joined today by author, Valerie Patrick to discuss her book, When Bad Teams Happen to Good People.

Teams are the source of problem-solving and innovation that today’s organizations need to survive and thrive in an increasingly complex and challenging marketplace.

Teamwork is hard because there is no magic formula or step-by-step procedure to ensure results. Think of a programmer asked to develop new features for a cell phone: they write new code, test the code, troubleshoot problems encountered, revise the code, and repeat the testing process until the new features work without problems. Similarly, a team leader asked to deliver specified outcomes develops a plan, runs team meetings, troubleshoots problems encountered, revises the plan, and repeats until the team outcomes are achieved. The difference is that a programmer has tools to help streamline troubleshooting, while team leaders do not—until now.

For more on Valerie Patrick find her at: and

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Direct download: MMEpisode284.mp3
Category:Human Resources -- posted at: 12:30pm PDT

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